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RESERVATION
Booking Policy

Booking Info · Cancellation/Changes

Here is how to book, confirm, and change appointments at Cheongdam The Cell Clinic, which operates by appointment only, along with what we kindly ask of you regarding cancellations and no-shows.

HOW TO BOOK

How to Book

Cheongdam The Cell Clinic operates by appointment only. Leave an inquiry by whichever method is most convenient for you, and our staff will be happy to assist you.

PHONE

Phone Booking

You can arrange a consultation and visit schedule by phone. Contact details will be provided during consultation.

ONLINE

Online Consultation Request

Leave your details in the consultation & booking form, and our staff will contact you in turn.

MESSENGER

Kakao · Naver

Inquiries are also welcome via messenger and Naver. Available channels will be provided when you get in touch.

Our Appointment-Only Policy

To reduce waiting times and give each person ample consultation time, we operate on an advance-booking basis. If you book before your visit, we can review your condition and goals in advance and prepare for a more comfortable consultation.

CONFIRM & CHANGE

Confirming & Changing Bookings

We’ll confirm your appointment with you and adjust it smoothly if you need to make a change.

01

Pre-Visit Confirmation

Our staff will reconfirm your appointment before your visit. When you receive our reminder, please review the schedule with us.

02

If You Need to Make a Change

If you need to change your appointment, please contact us as early as possible. This allows us to offer the open slot to someone else and helps our clinic run smoothly.

03

Rescheduling

After confirming your change request, we’ll arrange a new available time with you. As we operate by appointment only, your visit proceeds privately without waiting.

CANCELLATION

Cancellations

If you must cancel your appointment, please let us know before your visit.

Contacting us in advance allows us to offer your appointment time to someone else, which greatly helps our clinic run smoothly. Some programs require advance preparation, so letting us know with ample time helps avoid inconvenience for everyone.

Detailed rules on cancellations and bookings may vary depending on the program and its progress, and will be explained at the time of booking and consultation.

NO-SHOW

No-Shows

If you’re unable to make your appointment, a single call can open a treatment opportunity for someone else.

If you do not show up without notice, we are unable to offer that time to others who were waiting for it. Letting us know in advance when something comes up helps protect everyone’s valuable time.

If no-shows without prior notice occur repeatedly, we kindly ask for your understanding that some additional guidance may apply to future bookings to keep scheduling running smoothly. Details will be explained during consultation.

PRIVACY

Personal Information Handling

Details on the use and retention of personal information collected during booking and consultation can be found in our Privacy Policy.

View Privacy Policy →
RESERVATION

We’ll help you book.

Mon–Fri 10:10–19:00 · Sat 10:00–16:00 · Closed Sundays, public holidays, and substitute holidays

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