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GLOBAL PATIENT CARE
Care

Global Care

A dedicated care program for international patients who travel across borders to visit us.

DESIGNED IN CHEONGDAM

Premium Regenerative Care,
Designed in Cheongdam.

At Cheongdam The Cell Clinic, a dedicated coordinator accompanies international visitors through the entire journey, from the first inquiry to after they return home.

So that receiving care in an unfamiliar city can be a comfortable experience, we carefully design language, scheduling, transportation, and aftercare as one seamless flow. Procedures and responses may vary depending on each individual's condition.

Cheongdam · Private Suite
CARE PROCESS

From Before Your Visit to After You Return Home

Four stages of dedicated care guide you closely through your long journey.

01
VIDEO CONSULTATION

Video Pre-Consultation

Before your visit, we consult on your condition and goals via video. You can take your time to review questions and preparations.

02
INTERPRETATION

Interpretation Support

Language support is provided throughout consultation and treatment, helping you accurately understand the medical team's explanations.

03
ITINERARY

Schedule Planning

We plan your visits, transportation, and rest around your stay. Appointments are private, with no waiting.

04
AFTERCARE

Aftercare

Even after you return home, we continue to provide guidance on your progress and respond to inquiries. Care methods may vary depending on your individual condition.

YOUR VISIT

How Your Visit to Korea Unfolds

This is the general flow from arrival to departure. Actual length of stay and detailed schedule are explained during consultation according to the program and your condition.

Cheongdam The Cell Clinic reception lounge welcoming international visitors
Staged image
STEP 01

Arrival · Welcome

After you arrive in Korea, your dedicated coordinator reviews your visit schedule and travel routes with you once more.

STEP 02

Consultation · Examination

Your condition is assessed through an in-person consultation with the medical team and any necessary tests, and the treatment direction is determined.

STEP 03

Treatment · Care

Treatment is carried out privately by appointment, following the plan set during consultation.

STEP 04

Recovery · Progress Check

We explain your recovery status and precautions, and check your progress together if needed. Recovery may vary by individual.

STEP 05

Return Home · Aftercare

Even after you return home, we continue to answer inquiries remotely and provide guidance on care.

Length of stay and number of visits vary by program, and exact schedules are provided individually through a prior consultation.

FEES & PAYMENT

Costs · Payment

Costs vary depending on the program you choose and your condition. We explain them transparently as follows.

ESTIMATE

Quote After Consultation

After assessing your condition through a video pre-consultation and in-person examination, we provide an individual estimate based on your program composition.

TAX

VAT Excluded

Amounts quoted exclude value-added tax (VAT). The final amount will be confirmed once more before payment.

PAYMENT

Payment Methods

Available payment methods and procedures are explained in advance during the pre-visit consultation so you can prepare without inconvenience.

SUPPORTED LANGUAGES

Available in Three Languages

So you can consult in a language you are comfortable with, we provide interpretation and guidance through the channels familiar to each language.

EnglishEnglishWhatsApp · E-mail
中文ChineseWeChat
日本語JapaneseE-mail · LINE
INQUIRY CHANNELS

Consultation Channels

Leave an inquiry through your preferred channel, and a dedicated coordinator will assist you.

MESSENGER · EN

WhatsApp

Coming soon

MESSENGER · CN

WeChat

Coming soon

EMAIL · EN · JP

E-mail

Coming soon

FAQ

FAQ

Can I get guidance on medical tourism visas or visit procedures?

A dedicated coordinator will guide you on the necessary preparations based on the purpose and schedule of your visit. As visas and other administrative procedures follow the standards of the relevant authorities, confirmation for your individual situation may be required.

Is interpretation provided during consultation and treatment?

Language support in English, Chinese, and Japanese is provided throughout consultation and treatment. Communication channels may differ by language, and details are provided upon inquiry.

Can I receive consultations or aftercare after returning home?

Even after you return home, we continue to provide remote guidance on your progress and respond to inquiries. Care methods and progress may vary depending on your individual condition.

When and how will I be informed of the costs?

As costs vary depending on the program and your condition, we provide an individual estimate after the video pre-consultation and in-person examination. Quoted amounts exclude value-added tax (VAT).

What should I do first before my visit?

First, leave an inquiry through your preferred channel, and we will schedule a video pre-consultation to review your condition and goals together. We will then plan your stay and visit schedule with you.

GLOBAL INQUIRY

For your long journey, we will be with you from beginning to end.

We will guide you so you can begin your consultation without worrying about language or scheduling. Procedures may vary depending on each individual's condition.

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